Privacy Policy

Introduction

Welcome to Ruhi Store. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you purchase our digital products, including Email accounts, Social Media accounts, Review services, and Verified Banking/Wallet accounts.

By using our website and services, you agree to the terms outlined in this policy.

Information We Collect

To provide you with a seamless shopping experience, we may collect the following information:

Personal Data: Name, email address, and phone number provided during checkout or registration.

Transaction Data: Details about the products you have purchased and the payment methods used (we do not store full credit card details on our servers).

Technical Data: IP address, browser type, and device information to ensure secure logins and prevent fraudulent activities.

How We Use Your Information

We use the collected data for specific purposes, including:

Delivering your purchased digital accounts (Gmail, Facebook, Wise, etc.) directly to your email or dashboard.

Providing customer support and responding to your inquiries via WhatsApp or Email.

Verifying transactions to prevent unauthorized access and scams.

Sending updates regarding new product arrivals and special discount offers.

Data Security and Account Protection

Since we deal with Verified Banking Accounts and Social Media Profiles, security is our highest priority.

We use SSL encryption to protect your data during transmission.

Client Responsibility: Once an account (e.g., a Verified Binance or PayPal account) is delivered, the customer is responsible for changing the passwords and securing the account. Ruhi Store will not be liable for any loss due to customer negligence.

Refund and Replacement Policy

Due to the nature of digital goods, we follow a strict policy to protect both the buyer and the seller:

Replacement Guarantee: If a purchased account (like a PVA Gmail or Social Media account) does not work at the time of delivery, we provide a 24-hour replacement guarantee.

No Refund Policy: Once a digital product has been delivered and accessed, we generally do not offer refunds unless the issue is from our side and cannot be resolved.

Verified Accounts: For high-value accounts (Wise, Payoneer, Binance), customers must follow the provided login instructions carefully. Ruhi Store is not responsible if the account is banned due to using a blacklisted IP or violating the platform's terms after delivery.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may only share data with trusted service providers who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential.

Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of certain parts of the site.

Changes to This Policy

Ruhi Store reserves the right to update this Privacy Policy at any time. We encourage users to frequently check this page for any changes to stay informed about how we are protecting their information.

Contact Us

If you have any questions regarding this Privacy Policy or our data handling practices, please contact us:

Email: ruhistorebd@gmail.com

WhatsApp: +8801907763300

Address: Zirabo, Ashulia, Savar, Dhaka, Bangladesh 1341.